Last updated: November 11, 2026
30 day mail returns
You may request a return within 30 days after delivery. For help with a return, contact info@banarasindianboutiquetx.com with your order number and the items you wish to return. We will provide instructions and help arrange return shipping. Ordinary return postage is paid by Banaras Indian Boutique.
Preparing a return
Please include your order number and keep any supplied tags and packaging with the item where possible so we can identify the return. If an item is damaged, defective or incorrect, contact us with the details so we can address the problem. This policy does not remove applicable rights for faulty or incorrectly supplied goods.
Return address
Banaras Indian Boutique
1401 S I-35 Frontage Road, Suite 160
Round Rock, TX 78664, United States
Contact our team for return-shipping assistance. The return method offered by this policy is mail return.
Refund timing
We initiate a refund within 5 business days after receiving the return. Your payment provider determines when the refund appears in your account, so bank or card posting may take additional time.
Exchanges
Exchanges are supported. Contact us with your order number and requested replacement before mailing the original item so we can confirm availability and explain the exchange steps and any price difference.
Cancellations and questions
Contact us as soon as possible if you need to cancel an order. If the order has already shipped, the mail-return process applies. Nothing in this policy limits any non-waivable consumer rights.
Banaras Indian Boutique
Operated by AlFirdaus Fashion
1401 S I-35 Frontage Road, Suite 160
Round Rock, TX 78664, United States
Email: info@banarasindianboutiquetx.com
Phone: +1 512-596-4040
Customer service and email support: Monday–Sunday, 11:00 AM–8:00 PM, America/Chicago (Central Time).